Terms of Service

1. Acceptance of Terms

By accessing and using CoachFactory ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at coachfactory.app and all related services, features, content, and applications offered by CoachFactory.

2. Description of Service

CoachFactory is an online learning platform that provides educational courses, tutorials, and related content. Our services include:

• Access to online courses and educational content
• Interactive learning tools and assessments
• Certificates of completion
• Community features and discussion forums
• Progress tracking and analytics
• Mobile and offline access (where available)

3. User Accounts and Registration

To access certain features of the Platform, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 13 years old to create an account. Users under 18 must have parental consent to use our services.

4. Course Access and Enrollment

Course Enrollment

When you enroll in a course, you receive a limited, non-exclusive, non-transferable license to access and view the course content for personal, non-commercial use.

Lifetime Access

Courses purchased with "lifetime access" means access for as long as the course exists on our platform and we continue to operate. We reserve the right to discontinue courses with reasonable notice.

Course Content Updates

We may update course content to keep it current and relevant. You will have access to updated content at no additional cost.

5. Payment Terms and Refund Policy

Payment

All fees are non-refundable except as expressly stated in our refund policy. Prices are subject to change with notice. Payment processing is handled by secure third-party providers.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on most courses. To request a refund:

• Request must be made within 30 days of purchase
• You must not have completed more than 30% of the course
• You must not have downloaded course materials extensively
• Refunds are processed to the original payment method

Subscription Services

For subscription-based services, you will be charged automatically at the beginning of each billing period. You may cancel your subscription at any time, and cancellation will take effect at the end of the current billing period.

6. Acceptable Use Policy

You agree not to use the Platform to:

• Violate any laws or regulations
• Share, distribute, or resell course content
• Create derivative works from our content
• Use the platform for commercial purposes without permission
• Harass, abuse, or harm other users
• Spam or send unsolicited communications
• Upload malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Impersonate others or provide false information
• Interfere with the proper functioning of the platform

7. Intellectual Property Rights

Our Content

All content on the Platform, including courses, videos, text, graphics, logos, and software, is owned by CoachFactory or our content providers and is protected by copyright, trademark, and other intellectual property laws.

User Content

You retain ownership of content you submit to the Platform. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display your content in connection with our services.

Certificates

Certificates of completion remain your property but include our branding and verification information. You may use certificates for professional purposes.

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your information. By using our services, you agree to our Privacy Policy.

9. Disclaimers and Limitation of Liability

Service Disclaimer

The Platform and all content are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, CoachFactory shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

Educational Purpose

Our courses are for educational purposes only. We do not guarantee employment, salary increases, or specific career outcomes. Your success depends on your effort, dedication, and external factors beyond our control.

10. Termination

You may terminate your account at any time by contacting us. We may terminate or suspend your account if you violate these Terms or for any other reason at our discretion.

Upon termination, your right to access the Platform ceases immediately. Provisions that should survive termination will remain in effect.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or platform notification. Continued use of the Platform after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: